Support Board
Date/Time: Fri, 07 Feb 2025 23:02:51 +0000
Close / Cancel Account
View Count: 688
| [2020-06-07 22:36:15] |
| User167234 - Posts: 3 |
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SC Support, I'm wanting to close this account. I kindly ask that the SC data feed(s) be terminated and SC subscription for this account to also be closed and the remaining balance refunded. Please let me know. |
| [2020-06-07 23:24:00] |
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Since this is account is associated with AMP, the only part of this that we can handle is refunding the Services Balance on your account and we will do that. Everything else you need to contact your broker about. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-08 16:19:36] |
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The refund has been issued.
Sierra Chart Support |
| [2020-06-17 21:02:35] |
| User488622 - Posts: 8 |
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SC Support, I would like to close my account. I kindly ask that the SC data feed(s) be terminated and SC subscription for this account also be closed and the remaining balance refunded. Thanks, Dan R. |
| [2020-06-17 21:08:16] |
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We will take care of this for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-17 21:28:01] |
| John - SC Support - Posts: 37842 |
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User488622 We have issued you a refund to the card you last used to make a payment to Sierra Chart. The amount is the balance in your account less a $5.00 processing fee. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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