Support Board
Date/Time: Fri, 07 Feb 2025 15:11:55 +0000
Notice: Services Which no Longer Receive Support
View Count: 653
| [2020-06-07 21:45:10] |
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The following are data and trading services which no longer receive any technical support/help from Sierra Chart: CTS Interactive Brokers BitMex IQ Feed CQG (No support for issues encountered with their market data, and login problems. Otherwise supported.) Rithmic Gain Capital Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-07 21:45:51
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| [2020-06-07 22:40:54] |
| Ackin - Posts: 1865 |
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I respect your decision, you are by far the best platform. I assume very many customers - you can afford it. I understand also the reasons and the endless fight and wasted time with the above. Many people here deal with who is right ... for me this is not important. I want Sierrachart so I have to follow your rules. Request: It would be appropriate to have the opposite general list of services - fully recommended and guaranteed services... for example, where the end of cooperation with them is not expected in the near future. Where is the good communication of your people with them. I am an IB customer, so my question for the future. So where to go / to what service....? Thank you Date Time Of Last Edit: 2020-06-07 22:41:06
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