Support Board
Date/Time: Fri, 07 Feb 2025 14:45:36 +0000
Chartbook crushing on exception - cannot access chartbook
View Count: 531
| [2020-06-05 15:51:45] |
| User882670 - Posts: 15 |
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Sometimes I am getting exception on my chartbooks and this makes my chartbook ''unresponsive'' How can I reset this without closing and reopening whole SierraChart ? Or is it the only way after such crash? F.US.EPM20/F.US.MESM20 [CBV] 1 Min #17 | Caught an unhandled exception in c_Chart::WindowProc. Message: 32769, wParam: 32804, lParam: 0 | 2020-06-05 04:52:36.176 * |
| [2020-06-06 10:43:54] |
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First, update Sierra Chart to the current version: Software Download: Fast Update If you still have a problem, refer to help topic 17: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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