Support Board
Date/Time: Fri, 07 Feb 2025 17:24:46 +0000
request
View Count: 592
| [2020-06-05 15:39:22] |
| User142311 - Posts: 2 |
|
This message is in spanish Debido a circunstancias laborales debo conectarme a través de otra computadora, la cual requiero sea habilitada para poder realizar mis operaciones en otro lugar en el cual no tengo acceso a mi computadora de escritorio la cual permanece en casa y tiene instalado Sierra actualmente para mi operativa diaria, por tal motivo solicito su apoyo habilitando esta nueva IP. 192.168.1.56 en la cual necesito operar a través de mi cuenta y en otro lugar diferente a mi residencia. Adjunto evidencia del aviso error al descargar datos en la computadora que presenta fallas de conexion https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=39900 Date Time Of Last Edit: 2020-06-05 15:39:46
|
| [2020-06-08 02:54:04] |
| |
|
The connection failure is not due to your location. We see you are using Rithmic. Refer to: Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: