Support Board
Date/Time: Fri, 07 Feb 2025 14:04:58 +0000
Sierra Chart Denali Feed Issues
View Count: 696
| [2020-06-04 15:04:27] |
| User264564 - Posts: 10 |
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Hello, My Datafeed from SierraChar, Denali does not show the correct Market Data. I attached two Screenshots showing Gaps and in general a wrong picture of the ES June contract (ESM20). In comparison what Rithmic shows (aligns with my dxFeed). What can I do? Thank you and best, Manuel Krebs |
 problem denali.png / V - Attached On 2020-06-04 15:03:52 UTC - Size: 419.1 KB - 240 views problem denali 2.png / V - Attached On 2020-06-04 15:03:58 UTC - Size: 356.49 KB - 219 views |
| [2020-06-04 17:08:50] |
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The missing data issue would be most likely due to a network connectivity issue and a failure to download historical data. In any case, follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this: Tick by Tick Data Configuration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-04 17:09:40
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