Support Board
Date/Time: Mon, 25 Nov 2024 07:52:55 +0000
closed position still shows as open
View Count: 1180
| [2014-01-24 13:14:00] |
| User50323 - Posts: 7 |
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Hi, having a little bit of an issue with Trade Stats for Charts, it's showing a position that's been closed long time ago. Connected to CTS. How do we fix that?
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| [2014-01-24 17:57:32] |
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The Trade Activity Log fill data for the symbol needs to be cleared. This is explained here. https://www.sierrachart.com/index.php?l=doc/doc_TradeStatusWindows.html#TradeStatsResettingData Beginning with version 1080, Sierra Chart supports inserting of missing order fills from CTS T4 to minimize this kind of problem. The trading server only holds the order fills for the current day. So you still have to make sure that you connect at least once each day before the end of the trading day to get any missing fills there might be. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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