Support Board
Date/Time: Fri, 07 Feb 2025 13:57:03 +0000
problemi di accesso
View Count: 613
[2020-06-02 08:35:01] |
User941882 - Posts: 2 |
Buongiorno,ho appena rinnovato il mio conto per altri tre mesi ma non riesco ad accedere. Potete aiutarmi?grazie |
[2020-06-02 08:35:25] |
Sierra Chart Engineering - Posts: 104368 |
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Select File >> Connect to Data Feed. After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-06-04 05:41:28] |
Sierra Chart Engineering - Posts: 104368 |
Below is the relevant error message. You need to contact your broker about this error: CQG WebAPI | Market data logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2020-06-02 10:45:51.224
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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