Support Board
Date/Time: Mon, 25 Nov 2024 17:23:27 +0000
account balance
View Count: 710
| [2020-06-01 16:55:02] |
| User798547 - Posts: 54 |
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hi i am not seeing a correct account balance on my "account balance window". is my account funded? i would like to see a correct balance before i make any trades thanks |
| [2020-06-02 04:33:03] |
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You are not connected to a trading service, therefore there would be no account balance showing or a simulated balance. Since you are using AMP as your broker, you can use the Sierra Chart Order Routing Service for your trading with Sierra Chart. If you have been setup with this then follow the Setup Instructions: https://www.sierrachart.com/index.php#page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-02 04:33:37
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| [2024-02-12 17:39:08] |
| User798547 - Posts: 54 |
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hey i am having alot of issues with orders, they are not benig fuffilled and i have no control on moving my stops, and some times i will not be able to flatten a position and i can not get out of a trade, not sure whats going on ,
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| [2024-02-12 20:54:51] |
| John - SC Support - Posts: 36253 |
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What is "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" set to? And is the option for "Trade >> Trade Simulation Mode On" have a checkmark next to it or not? Then, please give us one situation where you are having an issue and we will look into that particular one. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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