Support Board
Date/Time: Fri, 07 Feb 2025 09:39:17 +0000
Transact Futures
View Count: 512
| [2020-06-01 03:17:48] |
| nateib - Posts: 11 |
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Hello, I use Sierra chart package 5 through Transact Futures. Tonight Sierra Chart would not allow me to access package 5 it thought I have package 3. I pay Transact Futures for package 5 and they have me subscribed to package 5. Why won't Sierra Chart allow me access to package 5. I have been with Transact for about a year w/out issue. My Transact username is nathaniel271. Please fix this issue! Thanks, Ian Date Time Of Last Edit: 2020-06-01 04:53:20
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| [2020-06-01 03:53:19] |
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We are looking at this issue now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-01 04:07:44] |
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This problem is now resolved. Please restart Sierra Chart to get access to the Advanced package 5.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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