Support Board
Date/Time: Fri, 07 Feb 2025 10:09:04 +0000
no connection to Rithmic
View Count: 777
| [2020-05-31 22:38:05] |
| User675180 - Posts: 10 |
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Hi Both my Sierra charts & Jigsaw DOM were working ok until Friday using my Rithmic datafeed. Today I can only connect to Rithmic data feed on my Jigsaw DOM but not Sierra charts. I talked to my broker Amp, I have 2 datafeeds still enabled with Rithmic & they got me to test connect to Rtrader which was successful. Attached are the error logs from Sierra. Can you please help as I cannot trade without my charts. |
 error msg.png / V - Attached On 2020-05-31 22:35:51 UTC - Size: 50.93 KB - 218 views Attachment Deleted. |
| [2020-05-31 22:58:04] |
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Download and save the latest TLS certificate files from this page: Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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