Support Board
Date/Time: Fri, 07 Feb 2025 09:55:43 +0000
connection error message from service: Rithmic Trading
View Count: 883
| [2020-05-31 22:15:39] |
| User199727 - Posts: 10 |
|
today I tried to log in to sierrachart get this message: connection error message from service: Rithmic Trading |logon error received from server|date-time 2020-5-31 15:14:57 what is the problem? what should I do? |
| [2020-05-31 22:30:59] |
| |
|
Make sure you are using the latest certificate files which are here: Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-31 23:27:41] |
| User199727 - Posts: 10 |
|
yes I download these files and saved them in rim. still not work. I also download the newest update
|
| [2020-05-31 23:48:33] |
| |
|
Refer to: Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward | Post: 221116 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: