Support Board
Date/Time: Mon, 25 Nov 2024 07:59:49 +0000
Charts arent painting candles that correspond to price
View Count: 1396
| [2014-01-23 12:43:03] |
| pse52 - Posts: 18 |
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I have suddenly started getting charts where the bars/candles ate not painting consistent with the current pprice. Attached is an example from the euro. Lat night I had it happen on two numbers bars carts in CL
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| [2014-01-23 16:04:19] |
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Refer to help topic 3 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html Also, we see no attachment so we do not know exactly what you mean. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-23 18:04:32] |
| pse52 - Posts: 18 |
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Never mind...my guy at infinity helped me. It was the session time settings
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| [2014-01-23 20:28:02] |
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This is what we suspected and help topic 3 covers this scenario.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-23 21:16:41] |
| pse52 - Posts: 18 |
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A related issue....I have set session times in the global symbol settings. For most of the contracts I trade the session start time is 08:820-17:15 and the evening session is 18:00-08:19:59. On some charts it works fine and there is a dotted lime at the session start and that 18:00, and I think some of the studies reset at the start of the day session. I have applied the global symbol settings and checked the evening session box, but there is only a dotted line at 12:00
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| [2014-01-23 21:19:45] |
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We really would have to get a Chartbook from you that contains this chart so we can have a look at it. Here are the instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile The Chartbook should contain just one chart and we need to know your Sierra Chart TimeZone setting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-23 21:32:58] |
| pse52 - Posts: 18 |
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the time zone setting is EST in both global settings and each symbol setting. There are multiple charts in the chartbooks at issue. These are various charts of different contracts grouped in a chartbook by category, eg metals, grains, etc.
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| [2014-01-25 02:13:08] |
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We really would have to get a Chartbook from you that contains one of the charts so we can have a look at it. Here are the instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile The Chartbook needs to contain just one chart for testing purposes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-25 16:13:38] |
| pse52 - Posts: 18 |
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Never mind, I hadn't set the vertical line setting to "session Start"...sorry
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