Support Board
Date/Time: Mon, 25 Nov 2024 07:20:00 +0000
Order does not cancel with IB
View Count: 1528
[2014-01-23 10:09:08] |
User29698 - Posts: 28 |
I cancelled an order (chart) trading with IB, but the order remains in the chart and it keeps saying "Pending Cancel". How do I cancel this order and why does this happen? |
[2014-01-23 10:52:23] |
DEA1 - Posts: 47 |
Check your order presets in TWS. It may be that your exceeding your size limitations.
|
[2014-01-23 16:59:01] |
Sierra Chart Engineering - Posts: 104368 |
The core problem is an unreliable order interface from Trader Workstation. In this particular case what you need to do is to select Trade >>Refresh Trade Data From Service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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