Support Board
Date/Time: Fri, 07 Feb 2025 16:53:59 +0000
Telephone Support
View Count: 673
| [2020-05-29 02:33:31] |
| User22591 - Posts: 133 |
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John called yesterday. The service I require is not apart of his expertise. He indicated he will have you have someone call me who have some knowledge with trading equity options on your platform. Winston Date Time Of Last Edit: 2020-05-29 18:50:05
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| [2020-05-29 13:46:29] |
| John - SC Support - Posts: 37826 |
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Sorry, we will follow up with you shortly.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-29 18:50:47] |
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Is this in regard to Interactive Brokers options? We do not want to help with that at all. You will need to trade those options directly from TWS, not from Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-30 02:24:52] |
| User22591 - Posts: 133 |
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This Seems to be a cop out. I find it hard to believe that you do not have someone who can explain how to use your platform. The question is -can your platform be use to trade Equity Option through Interactive Broker Platform or any other platform? If this is too small an issue for can refer someone? Winston Date Time Of Last Edit: 2020-06-08 03:45:58
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| [2020-06-08 03:07:29] |
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The question is -can your platform be use to trade Equity Option through Interactive Broker Platform or any other platform? The answer to the question is no.This is not an area that Sierra Chart specializes in and we have discontinued technical support to Interactive Brokers because that is very inefficient and problematic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-08 03:08:14
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