Support Board
Date/Time: Fri, 07 Feb 2025 10:21:39 +0000
Position line not appears
View Count: 548
| [2020-05-28 11:31:08] |
| User376453 - Posts: 7 |
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Hi, I downloaded SC latest version (version: 2109, 64 bit), my broker is Interactive Brokers. My problem is the actual position line NOT appears in the chart and the trade window does not work. This is in the earliest version (1881) is OK. The instrument is SP500 CFD (IBUS500-CFD-SMART-USD-BAAVG). The position appears in the "Trade position window" corretly. Can you solve this issue? Thank you for your support. |
| [2020-05-28 11:57:27] |
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Do you see the position for this instrument in Trade >> Trade Positions Window? If so what is the exact symbol that you see there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-28 12:05:38] |
| User376453 - Posts: 7 |
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Yes, I can see this position on "Trade Position Window" field. The exact symbol is: IBUS500-CFD-SMART-USD
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| [2020-05-30 00:57:00] |
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We apologize for the delay. Therefore, set the Trade and Current Quote Symbol setting for the chart to that exact symbol that you see on the Positions Window: Chart Settings: Trade and Current Quote Symbol (text box) (Chart >> Chart Settings >> Symbol >> Symbol menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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