Support Board
Date/Time: Fri, 07 Feb 2025 14:45:28 +0000
Chart shows duplicated bar for some time zones
View Count: 803
| [2020-05-27 16:05:31] |
| donnicky - Posts: 33 |
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Hello! Please, look at 2 charts: https://s3.amazonaws.com/donnicky_screenshots/2020-05-27_18-59-09_09497472-9293-4bf9-8b19-9a900c312539.png These are historical daily charts. The only difference is time zone. Left chart is shown in default time zone from DTS settings, right one in Tokyo from this chart settings. And the last shows duplicated last bar. Current left chart time is 2020-05-27 12:01:27, right - 20020-05-28 01:01:27. As to me right chart shows wrong: https://s3.amazonaws.com/donnicky_screenshots/2020-05-27_19-04-50_6b1fcb10-04f9-4ce9-8d4c-d8df9a65558d.png Meanwhile daily chart constructed from intraday data shows correct bars: https://s3.amazonaws.com/donnicky_screenshots/2020-05-27_19-07-13_02fe7d5d-592a-455b-b9d0-aa8c054ee956.png Date Time Of Last Edit: 2020-05-27 16:07:53
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| [2020-05-28 19:10:56] |
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For the FXCM CFDs, the time zone of all of those is going to be US Eastern even for the Asian ones. Refer to: Sierra Chart Real Time and Historical Forex and CFD Data Service: Historical Daily Data Session Times Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-28 19:11:13
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| [2020-05-29 13:32:46] |
| donnicky - Posts: 33 |
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But then I have a problem with global cursor for Daily chart with historical data. 1. When positioning cursor in intraday chart only then it shows correct position in other charts: https://s3.amazonaws.com/donnicky_screenshots/2020-05-29_16-27-48_61e1c7ca-bc9e-4507-a669-b6ac3a2d7402.png 2. When positioning cursor in historical daily chart it shows wrong values for other time zones: https://s3.amazonaws.com/donnicky_screenshots/2020-05-29_16-31-56_039f5b2b-1251-4fd5-8568-f2323fd4cab1.png |
| [2020-06-02 12:02:24] |
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We do not see any problem in the current version with this and there has been some recent work related to this so we want you to update to the latest version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-02 12:04:31
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| [2020-06-06 17:07:02] |
| donnicky - Posts: 33 |
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I expect that when cursor points to some bar on the daily chart it should show time moment corresponding to 17:00:00 US Eastern time on other intraday charts (corrected to intraday chart time zone), but it does not. This were I see a problem.
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