Support Board
Date/Time: Mon, 25 Nov 2024 08:01:20 +0000
Trouble with cumulative delta
View Count: 1745
| [2014-01-22 19:25:39] |
| User94305 - Posts: 5 |
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Hello, I'm having issues with Cumulative Delta-ticks showing incomplete data. Here's a screen capture http://screencast.com/t/IW2xrLrpU How can I fix this? I am using CT4 for my data. I am also a Top Step trader. -Brien |
| [2014-01-23 05:45:58] |
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Make sure you have a tick by tick data configuration: https://www.sierrachart.com/index.php?l=doc/doc_TickbyTickDataConfiguration.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-24 03:41:30] |
| User94305 - Posts: 5 |
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I set it to tick-by-tick data, deleted the data and reloaded but nothing changed.
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| [2014-01-24 04:39:46] |
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Here are the last several days of data for the same symbol on version 1081: http://www.sierrachart.com/image.php?l=1390538260915.png It looks good for us. We recommend updating Sierra Chart. There were some concerns about updating to the newer versions that use CTS FIX, but these are no longer relevant. You can safely update. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-24 14:08:56] |
| User94305 - Posts: 5 |
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I have two trading accounts with the same login. The delta issue was fixed but now I don't know how to distinguish between the two accounts after the upgrade.
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| [2014-01-24 17:52:36] |
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Refer to this section here to change the trade account: http://www.sierrachart.com/index.php?l=doc/doc_TradeWindow.html#SelectingTradeAccount Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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