Support Board
Date/Time: Mon, 25 Nov 2024 07:44:45 +0000
charts
View Count: 1128
| [2014-01-22 16:13:47] |
| User17264 - Posts: 1 |
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1)On a trial account ( with Apex) with version 1078 I can't get renko charts ( it defaults to candlestick charts) 2) can I overlay bottom study ( for ex.stochastic )over the data chart in zone 1 3) Can't log in with current version 1080 only with 1078 |
| [2014-01-22 17:46:49] |
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1. Follow the instructions here for Renko charts: https://www.sierrachart.com/index.php?l=doc/doc_RenkoCharts.html 2. Yes. Follow the instructions here: http://www.sierrachart.com/index.php?l=doc/doc_ChartStudies.html#OverlayingStudyOnMainPriceGraph 3. Connection to OEC is not supported on 1080. We will be releasing support either today or tomorrow for OEC in the latest versions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-23 17:02:30] |
| Ghtais - Posts: 11 |
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Hi I'am on demo with ApexFutures and 1081 version. It dosen't want to connect to OEC. What Do I have to do ? Wait for a new release or go back to 1078 ? thank you for your reply |
| [2014-01-23 17:05:52] |
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Provide a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log We need to look at it to understand the connection problem. Also, you should go back to 1078 until we work out a problem with the market data with OEC. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-23 17:21:16] |
| Ghtais - Posts: 11 |
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Ok, It works with 1078 !!! thank you for your very quick reply |
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