Support Board
Date/Time: Fri, 07 Feb 2025 04:58:53 +0000
Data AMP
View Count: 626
| [2020-05-21 22:31:48] |
| User935080 - Posts: 1 |
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I still dont have data on the software. Is there somewhere i need to input the info you just sent me? Reading Internal Order ID file. | 2020-05-21 11:21:37.908 Reading Trade Orders file. | 2020-05-21 11:21:38.501 Reading Trade Positions file. | 2020-05-21 11:21:38.501 Reading Account Balance file. | 2020-05-21 11:21:38.502 UDPListener (1460). Port 22904 | Listening on UDP port 22904. | 2020-05-21 11:21:38.566 Software version: 1997 64-bit | 2020-05-21 11:21:38.566 Enabled for: Advanced Features 2. | 2020-05-21 11:21:38.566 Enabled for: Sierra Chart Historical Data Service. | 2020-05-21 11:21:38.566 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-05-21 11:21:38.566 Enabled for exchange2: CME (Trading Account Required) | 2020-05-21 11:21:38.566 Enabled for exchange2: CBOT (Trading Account Required) | 2020-05-21 11:21:38.566 Enabled for exchange2: COMEX (Trading Account Required) | 2020-05-21 11:21:38.566 Enabled for exchange2: NYMEX (Trading Account Required) | 2020-05-21 11:21:38.566 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-05-21 11:21:38.566 Current selected Data/Trading service: SC Futures Order Routing/Data | 2020-05-21 11:21:38.566 Custom symbol settings values: disabled | 2020-05-21 11:21:38.566 Chart Update Interval: 500 | 2020-05-21 11:21:38.566 Intraday Data Storage Time Unit: 0 | 2020-05-21 11:21:38.566 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-05-21 11:21:38.566 2020-05-21 11:21:38 Local computer time | 2020-05-21 11:21:38.566 2020-05-21 15:21:38 Local computer time in UTC | 2020-05-21 11:21:38.567 2020-05-21 11:21:38 Local computer time in SC Time Zone | 2020-05-21 11:21:38.567 2020-05-21 15:21:36 Server time in UTC | 2020-05-21 11:21:38.567 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-05-21 11:21:38.567 Program path: C:\SierraChart\ | 2020-05-21 11:21:38.567 Data Files path: C:\SierraChart\Data\ | 2020-05-21 11:21:38.567 OS Version Number: 10.0 | 2020-05-21 11:21:38.567 Locale Setting: C | 2020-05-21 11:21:38.567 DLLs: PivotsRangeVariablePeriodCustom_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-05-21 11:21:38.568 Created the DTC Protocol server. | 2020-05-21 11:21:38.641 DTC Protocol Server listening on port 11099. | 2020-05-21 11:21:38.644 Created the DTC Protocol historical data server. | 2020-05-21 11:21:38.645 HD Server Manager | Listening on port 11098 | 2020-05-21 11:21:38.648 Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures.dtc.trading. Request ID: 1. | 2020-05-21 11:21:38.649 HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (1) | Shutdown started. Waiting for graceful close. | 2020-05-21 11:21:38.714 HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (1) | Socket gracefully closed by remote side. | 2020-05-21 11:21:38.828 HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (1) | Closed. | 2020-05-21 11:21:38.828 Received 5 login tokens. | 2020-05-21 11:21:39.235 Symbol settings MD5 received. Request ID: 1. | 2020-05-21 11:21:39.413 Symbol settings are up-to-date for sc_futures.dtc.trading. | 2020-05-21 11:21:39.413 SC Futures Order Routing/Data | Connecting to the server futurestrading2.sierracharts.com. Port 11098 | 2020-05-21 11:21:44.203 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2020-05-21 11:21:44.249 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2020-05-21 11:21:44.249 SC Futures Order Routing/Data | Connected to server. | 2020-05-21 11:21:44.293 SC Futures Order Routing/Data | Starting socket receive thread. | 2020-05-21 11:21:44.293 SC Futures Order Routing/Data | Sending encoding request to server: Binary VLS | 2020-05-21 11:21:44.293 SC Futures Order Routing/Data | Setting DTC encoding to Binary VLS | 2020-05-21 11:21:44.426 SC Futures Order Routing/Data | Sending logon request message. | 2020-05-21 11:21:44.426 SC Futures Order Routing/Data | Received logon response. | 2020-05-21 11:21:44.472 SC Futures Order Routing/Data | Server Name: SC DTC Server. | 2020-05-21 11:21:44.472 SC Futures Order Routing/Data | Server protocol version: 8. Client protocol version: 8 | 2020-05-21 11:21:44.472 SC Futures Order Routing/Data | Successfully connected. Connected to SC DTC Protocol server. Service=trading_technologies.trading|SymbolSettings=trading_technologies_v2.trading. | 2020-05-21 11:21:44.472 SC Futures Order Routing/Data | Trading is supported. | 2020-05-21 11:21:44.472 SC Futures Order Routing/Data | Order cancel and replace is supported. | 2020-05-21 11:21:44.472 SC Futures Order Routing/Data | OCO Orders supported. | 2020-05-21 11:21:44.472 SC Futures Order Routing/Data | Bracket Orders supported. | 2020-05-21 11:21:44.472 SC Futures Order Routing/Data | Connected to data and trading server. | 2020-05-21 11:21:44.472 Triggering next historical data download in queue. | 2020-05-21 11:21:44.472 Triggering next historical data download in queue. | 2020-05-21 11:21:44.472 Triggering next historical data download in queue. | 2020-05-21 11:21:44.472 Triggering next historical data download in queue. | 2020-05-21 11:21:44.472 SC Futures Order Routing/Data | Starting real-time market data updates for: F.US.EPU19. ID: 1 | 2020-05-21 11:21:44.472 SC Futures Order Routing/Data | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPU19 | 2020-05-21 11:21:44.472 SC Futures Order Routing/Data | Requesting security definition data for: F.US.EPU19. ID: 1 | 2020-05-21 11:21:44.472 SC Futures Order Routing/Data | Received security definition for symbol F.US.EPU19 | 2020-05-21 11:21:44.516 F.US.CLEN20 [CV] 200 Trades #19 | Reloading chart. | 2020-05-21 13:03:10.809 F.US.CLEN20 [CV] 200 Trades #19 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2020-05-21 13:03:10.809 F.US.CLEN20 [CV] 200 Trades #19 | There are no continuous futures contract symbols. Loading data normally. | 2020-05-21 13:03:10.809 F.US.CLEN20 [CV] Renko 4t #15 | Reloading chart. | 2020-05-21 13:03:10.974 F.US.CLEN20 [CV] Renko 4t #15 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2020-05-21 13:03:10.974 F.US.CLEN20 [CV] Renko 4t #15 | There are no continuous futures contract symbols. Loading data normally. | 2020-05-21 13:03:10.974 Loading DLL C:\SierraChart\Data\PivotsRangeVariablePeriodCustom_64.dll | 2020-05-21 13:03:10.995 F.US.CLEN20 [CV] 1 Sec #13 | Reloading chart. | 2020-05-21 13:03:11.051 F.US.CLEN20 [CV] 1 Sec #13 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2020-05-21 13:03:11.051 F.US.CLEN20 [CV] 1 Sec #13 | There are no continuous futures contract symbols. Loading data normally. | 2020-05-21 13:03:11.051 F.US.CLEJ20 [CV] 1 Day #3 | Reloading chart. | 2020-05-21 13:03:11.093 F.US.CLEJ20 [CV] 1 Day #3 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2020-05-21 13:03:11.093 F.US.CLEJ20 [CV] 1 Day #3 | There are no continuous futures contract symbols. Loading data normally. | 2020-05-21 13:03:11.093 F.US.CLEJ20 [CV] 1 Day #4 | Reloading chart. | 2020-05-21 13:03:11.122 F.US.CLEJ20 [CV] 1 Day #4 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2020-05-21 13:03:11.122 F.US.CLEJ20 [CV] 1 Day #4 | There are no continuous futures contract symbols. Loading data normally. | 2020-05-21 13:03:11.122 F.US.CLEN20 [CV] 1 Sec #5 | Reloading chart. | 2020-05-21 13:03:11.160 F.US.CLEN20 [CV] 1 Sec #5 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2020-05-21 13:03:11.160 F.US.CLEN20 [CV] 1 Sec #5 | There are no continuous futures contract symbols. Loading data normally. | 2020-05-21 13:03:11.160 F.US.CLEN20 1 Min #6 | Reloading chart. | 2020-05-21 13:03:11.196 SC Futures Order Routing/Data | Starting real-time market data updates for: F.US.CLEN20. ID: 2 | 2020-05-21 13:03:11.785 SC Futures Order Routing/Data | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.CLEN20 | 2020-05-21 13:03:11.785 SC Futures Order Routing/Data | Requesting security definition data for: F.US.CLEN20. ID: 2 | 2020-05-21 13:03:11.785 No historical data client is currently set to download historical Intraday data for F.US.CLEN20. | 2020-05-21 13:03:11.785 Real-time Intraday chart data file updates started for F.US.CLEN20 | 2020-05-21 13:03:11.785 Intraday chart data file opened for F.US.CLEN20 | 2020-05-21 13:03:11.785 SC Futures Order Routing/Data | Starting real-time market data updates for: F.US.CLEJ20. ID: 3 | 2020-05-21 13:03:11.796 SC Futures Order Routing/Data | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.CLEJ20 | 2020-05-21 13:03:11.796 SC Futures Order Routing/Data | Requesting security definition data for: F.US.CLEJ20. ID: 3 | 2020-05-21 13:03:11.796 No historical data client is currently set to download historical Intraday data for F.US.CLEJ20. | 2020-05-21 13:03:11.796 Real-time Intraday chart data file updates started for F.US.CLEJ20 | 2020-05-21 13:03:11.796 Intraday chart data file opened for F.US.CLEJ20 | 2020-05-21 13:03:11.796 SC Futures Order Routing/Data | Received security definition for symbol F.US.CLEN20 | 2020-05-21 13:03:11.827 SC Futures Order Routing/Data | Received security definition for symbol F.US.CLEJ20 | 2020-05-21 13:03:11.838 F.US.CLEN20 [CV-D] 200 Trades #19 | StartDateTimeForLoadingOrderFills: 2020-04-30 20:00:00 | 2020-05-21 13:03:12.356 F.US.CLEN20 [CV-D] 1 Sec #13 | StartDateTimeForLoadingOrderFills: 2020-05-01 09:00:00 | 2020-05-21 13:03:13.567 Chart #13 has tagged chart #19 for full recalculation. Chartbook: Trade Pro - Boxy Oil Chartbook (v1.11).Cht | 2020-05-21 13:03:13.726 Chart #6 has tagged chart #19 for full recalculation. Chartbook: Trade Pro - Boxy Oil Chartbook (v1.11).Cht | 2020-05-21 13:03:13.732 F.US.CLEN20 [CV-D] 1 Sec #5 | StartDateTimeForLoadingOrderFills: 2020-04-30 20:00:00 | 2020-05-21 13:03:13.740 Chart #5 has tagged chart #19 for full recalculation. Chartbook: Trade Pro - Boxy Oil Chartbook (v1.11).Cht | 2020-05-21 13:03:13.823 F.US.CLEN20 [CV-D] Renko 4t #15 | StartDateTimeForLoadingOrderFills: 2020-04-30 20:00:00 | 2020-05-21 13:03:14.056 F.US.CLEN20 [CV-D] 200 Trades #19 | Performing a full recalculation because it has been tagged. Chartbook: Trade Pro - Boxy Oil Chartbook (v1.11).Cht | 2020-05-21 13:03:14.082 Requesting market depth updates for: F.US.CLEN20 if supported. | 2020-05-21 13:03:14.725 Separate subscription for market depth updates not supported. F.US.CLEN20 | 2020-05-21 13:03:14.725 File >> Disconnect selected. | 2020-05-21 13:10:34.925 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-05-21 13:10:34.941 SC Futures Order Routing/Data | Disconnected. | 2020-05-21 13:10:34.941 DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-05-21 13:10:34.984 DTC Client socket (1) | Closed. | 2020-05-21 13:10:34.984 SC Futures Order Routing/Data | Connecting to the server futurestrading2.sierracharts.com. Port 11098 | 2020-05-21 13:10:41.317 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2020-05-21 13:10:41.346 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2020-05-21 13:10:41.346 SC Futures Order Routing/Data | Connected to server. | 2020-05-21 13:10:41.392 SC Futures Order Routing/Data | Starting socket receive thread. | 2020-05-21 13:10:41.392 SC Futures Order Routing/Data | Sending encoding request to server: Binary VLS | 2020-05-21 13:10:41.392 SC Futures Order Routing/Data | Setting DTC encoding to Binary VLS | 2020-05-21 13:10:41.540 SC Futures Order Routing/Data | Sending logon request message. | 2020-05-21 13:10:41.540 SC Futures Order Routing/Data | Received logon response. | 2020-05-21 13:10:41.591 SC Futures Order Routing/Data | Server Name: SC DTC Server. | 2020-05-21 13:10:41.591 SC Futures Order Routing/Data | Server protocol version: 8. Client protocol version: 8 | 2020-05-21 13:10:41.591 SC Futures Order Routing/Data | Successfully connected. Connected to SC DTC Protocol server. Service=trading_technologies.trading|SymbolSettings=trading_technologies_v2.trading. | 2020-05-21 13:10:41.591 SC Futures Order Routing/Data | Trading is supported. | 2020-05-21 13:10:41.591 SC Futures Order Routing/Data | Order cancel and replace is supported. | 2020-05-21 13:10:41.591 SC Futures Order Routing/Data | OCO Orders supported. | 2020-05-21 13:10:41.591 SC Futures Order Routing/Data | Bracket Orders supported. | 2020-05-21 13:10:41.591 SC Futures Order Routing/Data | Connected to data and trading server. | 2020-05-21 13:10:41.591 Triggering next historical data download in queue. | 2020-05-21 13:10:41.591 Triggering next historical data download in queue. | 2020-05-21 13:10:41.591 Triggering next historical data download in queue. | 2020-05-21 13:10:41.591 Triggering next historical data download in queue. | 2020-05-21 13:10:41.591 SC Futures Order Routing/Data | Starting real-time market data updates for: F.US.EPU19. ID: 1 | 2020-05-21 13:10:41.591 SC Futures Order Routing/Data | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.EPU19 | 2020-05-21 13:10:41.591 SC Futures Order Routing/Data | Requesting security definition data for: F.US.EPU19. ID: 1 | 2020-05-21 13:10:41.591 SC Futures Order Routing/Data | Starting real-time market data updates for: F.US.CLEJ20. ID: 2 | 2020-05-21 13:10:41.605 SC Futures Order Routing/Data | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.CLEJ20 | 2020-05-21 13:10:41.605 SC Futures Order Routing/Data | Requesting security definition data for: F.US.CLEJ20. ID: 2 | 2020-05-21 13:10:41.605 No historical data client is currently set to download historical Intraday data for F.US.CLEJ20. | 2020-05-21 13:10:41.605 Real-time Intraday chart data file updates started for F.US.CLEJ20 | 2020-05-21 13:10:41.605 Intraday chart data file opened for F.US.CLEJ20 | 2020-05-21 13:10:41.605 SC Futures Order Routing/Data | Starting real-time market data updates for: F.US.CLEN20. ID: 3 | 2020-05-21 13:10:41.626 SC Futures Order Routing/Data | Subscribing to streaming market data in the service client is not supported. Symbol: F.US.CLEN20 | 2020-05-21 13:10:41.626 SC Futures Order Routing/Data | Requesting security definition data for: F.US.CLEN20. ID: 3 | 2020-05-21 13:10:41.626 No historical data client is currently set to download historical Intraday data for F.US.CLEN20. | 2020-05-21 13:10:41.626 Real-time Intraday chart data file updates started for F.US.CLEN20 | 2020-05-21 13:10:41.626 Intraday chart data file opened for F.US.CLEN20 | 2020-05-21 13:10:41.626 SC Futures Order Routing/Data | Received security definition for symbol F.US.EPU19 | 2020-05-21 13:10:41.698 SC Futures Order Routing/Data | Received security definition for symbol F.US.CLEJ20 | 2020-05-21 13:10:41.698 SC Futures Order Routing/Data | Received security definition for symbol F.US.CLEN20 | 2020-05-21 13:10:41.698 Requesting market depth updates for: F.US.CLEN20 if supported. | 2020-05-21 13:10:46.593 Separate subscription for market depth updates not supported. F.US.CLEN20 | 2020-05-21 13:10:46.593 |
| [2020-05-22 15:15:07] |
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You need to translate the symbols from the CQG symbols: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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