Support Board
Date/Time: Fri, 07 Feb 2025 02:20:45 +0000
AMP Sub-Account
View Count: 64779
| [2020-05-19 18:26:33] |
| User152906 - Posts: 8 |
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I set up a Sub-Account with AMP Account number **. I went on Live Chat. They said to fill out a Live Trading Platform Setup Request. However I already have a Package 5 with the Denali Data Feed. I am running 2 copies of Sierra on one computer. Can I just use the Sub-Account on my one copy, so that I can use my different strategy. Ticket ID: 1589906577398 is my original Support Ticket. They responded that yes I could do this. However they didn't tell me how. An e-mail I received from Support told me to Login with my AMP Sub-Account number, but since I don't have a Password for the Sub-Account, how can I login. Date Time Of Last Edit: 2020-05-19 22:15:32
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| [2020-05-19 23:01:04] |
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What we need you to do is fill out this form for that subaccount: https://www.sierrachart.com/UserControlPanel.php?page=SCOrderRoutingServiceTradingAccountAssignmentRequestForm And then once that account is assigned to your Sierra Chart account you can then access it through the Trade Window: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) Or you can use it in a sub instance: Using DTC Server for Data and Trading in Another Sierra Chart Instance But you also need to select it on the Trade Window in the case of a sub instance as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-19 23:01:29
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