Support Board
Date/Time: Fri, 07 Feb 2025 04:57:52 +0000
Trading DOM
View Count: 767
| [2020-05-19 14:10:16] |
| patrader - Posts: 92 |
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I'm running v2106. Anytime I open a new trading DOM for ES the DOM flashes constantly with the price stuck at the top of the DOM. This does not happen with any other symbol. I haven't changed any of my settings lately. I regularly update to the newest releases of Sierra. Thoughts?
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| [2020-05-19 19:10:04] |
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This problem has been resolved. We do apologize for this issue. We are going to implement a permanent resolution to it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-19 22:03:32] |
| User90125 - Posts: 715 |
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The Transact data feed apparently has a similar issue affecting ALL futures symbols when using v2106. Had rollback to v2060 as a result. Confirmed this on the LIVE feed from TA, using the Quoteboard and the bid, ask and bid/ask spread fields. Also confirmed on the ChartDom as well. The data feed would jump at least 255 ticks on one side of the market, for no apparent reason. Perhaps you could send a note to them? |
| [2020-05-19 22:46:05] |
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We actually have pointed this out to them previously: The data feed would jump at least 255 ticks on one side of the market, for no apparent reason.
It has to do with the fact that they transmit the bid and ask values as offsets and sometimes that offset goes to 255. An issue like that is very different than what this thread is about. It is wholly unrelated. What we will do in this case is add a filter for that value and just use the previous bid or ask price. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-19 22:46:52
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| [2020-05-22 04:28:49] |
| User90125 - Posts: 715 |
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Was this fixed for new release 2109? Still seeing the same issue. Date Time Of Last Edit: 2020-05-22 04:40:26
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