Support Board
Date/Time: Fri, 07 Feb 2025 02:02:46 +0000
2106 is frozen
View Count: 844
| [2020-05-18 18:45:02] |
| User75096 - Posts: 48 |
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i was using 2105, all was fine, installing 2106 ,loading my chartbook sierra stoped loading the book and was frozen, going back to 2105 than the same, then i went back to the current version 2102 and it is working, you have an idea? |
| [2020-05-18 19:34:59] |
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We do not know why. Are you using any custom studies? If you give us to Chartbook we can test. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-18 19:39:03] |
| User75096 - Posts: 48 |
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i was loading in save mode and it was the same
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| [2020-05-18 19:39:43] |
| User75096 - Posts: 48 |
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2104 is working
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| [2020-05-18 19:49:04] |
| User75096 - Posts: 48 |
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File attached
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Private File Attachment Deleted.  ES.cht - Attached On 2020-05-18 19:48:14 UTC - Size: 585.03 KB - 315 views |
| [2020-05-18 20:14:13] |
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Your Chartbook opens fine for us on version 2106: http://www.sierrachart.com/image.php?Image=1589832816581.png We see you are using one User Contributed Study. We want you to follow the instructions here: Notice: Study Exceptions in New Versions and Code Efficiency And update User Contributed Studies. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-18 20:14:38
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