Support Board
Date/Time: Fri, 07 Feb 2025 07:10:30 +0000
bookmap
View Count: 3034
[2020-05-18 18:11:51] |
Osama Elgammal - Posts: 10 |
hello i can't show the heat-map . i followed the guideline and still not working |
[2020-05-18 19:16:51] |
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Did you follow the instructions here?: https://www.sierrachart.com/index.php?page=doc/StudiesReference.php&ID=375#Market_Depth_Historical_Graph Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-05-19 00:13:06] |
Osama Elgammal - Posts: 10 |
i did word for word and its not showing any heat map, is there a packages i need to add to my subscription?
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[2020-05-19 00:20:23] |
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What is the symbol of the chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-05-19 00:22:15] |
Osama Elgammal - Posts: 10 |
SRNE or NVAX
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[2020-05-19 03:54:10] |
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You will not receive historical market depth data for stocks. You need to use a futures contract like ESM20. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-05-25 20:16:10] |
Osama Elgammal - Posts: 10 |
can i get a refund please, the chart is no use to me with to day trading book map ability. i have discontinued my monthly auto renewal
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[2020-05-26 01:21:59] |
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There is already less than a month of usage time on your account. We do not provide a refund for the current month. So there is nothing to refund at this point in time. There also is no credit balance of funds on your account either.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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