Support Board
Date/Time: Mon, 25 Nov 2024 07:36:41 +0000
Trial verses Paid
View Count: 1157
| [2014-01-21 18:06:37] |
| User18766 - Posts: 3 |
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I have a trial package that has a usage end date of 3-6. If I where to purchase Usage Time, would the Data Trade Service(s) 'Amp/TTnet" become enabled, as well as the other Data Trade services that are currently 'not enable on package' ?
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| [2014-01-21 19:26:44] |
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We need to convert your account to a standard account from a Top Step Trader account and in that case the usage time will be set back to 15 days. And it will have access to all supported data and trading services.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-26 01:23:23] |
| User18766 - Posts: 3 |
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Will my account be automaticaly converted from a Topstep Trader 'trial' account to a 'standard' account if I pay for useage before the trial period ends? Or, do I need to have you convert the 'trial' package to a 'standard' account before I pay for useage time. If yes, then what is the best way to contact you to have the accont converted? Thank you, Brad M. |
| [2014-01-26 01:54:58] |
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We need to convert it to a standard account ahead of time. Do you want us to proceed with that now?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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