Support Board
Date/Time: Thu, 06 Feb 2025 22:58:40 +0000
Help, SC2 with Denali not updating anymore
View Count: 764
| [2020-05-14 05:56:32] |
| rainbow47 - Posts: 68 |
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Hi, I am running two seperate installations of SC on the same computer. SC1 is connected to IB + Denali SC2 is connnected to Denali So far vereything was working fine and both versions were updating mu futre charts and Quoteboard in realtime. Since yesterday SC2 does not update my charts anymore and Quoteboard shows zeros. I did not do any changes. Any ideas what is wrong? Thanks |
 Log.txt - Attached On 2020-05-14 05:56:21 UTC - Size: 38.55 KB - 332 views |
| [2020-05-14 06:27:45] |
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Two things we want you to do. First update Sierra Chart to the current version: Software Download: Fast Update And: You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-14 07:09:03] |
| rainbow47 - Posts: 68 |
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I did not connect with SC2 to my brokerage account this months. This solved the problem. Thank you! |
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