Support Board
Date/Time: Thu, 06 Feb 2025 22:31:58 +0000
To avoid an interruption Make a Payment
View Count: 534
| [2020-05-11 16:06:42] |
| JDMontero - Posts: 34 |
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Hi. I need to stop paying SC for three months and then come back. There will be no problem with my account right? I got an email that says "To avoid an interruption Make a Payment..." which I expected, but now I wonder and I want to make sure: Is there a problem if I stop paying for three months and then I come back and pay? Everything goes back to normal right? Thanks. |
| [2020-05-11 21:08:21] |
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Yes, you are correct. Your current Usage Time will end on May 11, 2020 and will not automatically renew since you do not have enough funds in your account. The same is true for the Denali Exchange Data feed, which renews each month at the beginning of the month, therefore it will continue through May, but will not renew in June. Once you are ready, you can just login with your same Account Name and Password, make a payment and reactivate the Denali Exchange Data Feed and continue. You can do this from this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-11 21:08:45
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| [2020-05-12 22:03:03] |
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Here is complete documentation about this: Sierra Chart Purchase and License Information: Automatic Renewals Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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