Support Board
Date/Time: Wed, 15 Jan 2025 11:46:49 +0000
update issues
View Count: 632
| [2020-05-11 01:41:55] |
| hatem hosny - Posts: 57 |
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hi, - i updated the software to ver. 2104, after opening chartbooks, sierra begins to be NOT RESPONDING every few seconds, i tried the prev. ver. 2102 and is the same!. i tried ver. 2090 the chartbooks di not open,the log file says they need newer ver. .also i noticed another issue that there is continuous data fee but i only have a delayed data in my account! what can i do? hatem hosny |
| [2020-05-11 01:58:01] |
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Regarding the performance issue, refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart And generally this whole page: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often . i tried ver. 2090 the chartbooks di not open,the log file says they need newer ver. Version 2093: New Chartbook Format, Better Data Management in Sub Instances, Other | Post: 216058 .also i noticed another issue that there is continuous data fee but i only have a delayed data in my account! what can i do? We are not understanding what you are asking about here. So if you are receiving streaming Delayed data, what is the issue with that?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-11 01:58:38
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