Support Board
Date/Time: Thu, 06 Feb 2025 22:28:19 +0000
re: need for Rithmic /Rim file update
View Count: 642
| [2020-05-10 21:25:58] |
| User68474 - Posts: 202 |
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1.) If one DOES have a funded account with a Rithmic/Dorman broker but, for now, is doing only "Simulation Mode" trading (no live trading), would you say it is necessary to download and save the new "rim_ssl_cert_auth_params" file to SC:"Rim". 2.) Should I wait until the end of May to do this, if you say it is necessary, or is it OK to just do it now and get it done. 3.) It sure sounds as if it would be better for me to switch to SC-All Services for all my live data and trading, either simulated or real (starting soon). Could I make that switch inside of SC through my account control panel or will it require going through my broker first? 4.) If I can switch within SC, how can I accomplish this? |
| [2020-05-11 04:44:51] |
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1. Yes. 2. Please do it as soon as you can. Or if you decide to switch, nothing to do. 3, 4. Yes we think this is a good idea. We can help you with this. We will follow-up with you on Monday about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-11 04:45:13
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| [2020-05-11 15:20:16] |
| SC Support - Posts: 1927 |
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Hi User68474, can we give you a call to help you with this set-up? We do not have your phone number on file, please drop it in here if you wish to speak: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo&UserID Date Time Of Last Edit: 2020-05-11 15:21:03
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| [2020-05-11 18:01:51] |
| User68474 - Posts: 202 |
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Done. File updated.Thank you.
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| [2020-05-12 18:59:51] |
| SC Support - Posts: 1927 |
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Hi User68474, thank you for your time on the phone The required Rithmic TLS Certificate file is attached here. New TLS Certificate for Rithmic Needed After May 30, 2020. | Post: 218116 Save this file into the \Rim subfolder within the Sierra Chart installation folder. This is usually going to be C:\SierraChart\Rim. Replace the existing file that is there. You can begin to use this file now to support connecting to Rithmic after May 30, 2020. So the certificate is valid at this time and also after that date. Date Time Of Last Edit: 2020-05-12 19:12:19
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| [2020-05-12 20:00:23] |
| User68474 - Posts: 202 |
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Should I first Delete the existing "Rim" file before pasting the new one in, or should I copy and paste first, then Delete? Or just copy and paste and leave the old one in?
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| [2020-05-12 20:10:02] |
| SC Support - Posts: 1927 |
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Just copy and paste. If it overwrites, then that is fine. Otherwise, just leave the old one there.
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