Support Board
Date/Time: Wed, 12 Feb 2025 04:02:03 +0000
Update of Sierra chat and only daily candle chart is seen all others are not getting loade
View Count: 814
| [2020-05-08 07:58:22] |
| User70611 - Posts: 3 |
|
I updated the sierra chart but now only daily candles are getting loaded, al candles from 1 hour and below are showing 'Waiting to Download Historical Data' constantly
|
| [2020-05-08 19:46:34] |
| |
|
You are using Interactive Brokers and we do not provide technical support for their data. Refer to the information here: Interactive Brokers Trading Service: Notice: Sierra Chart Does Not Provide Support for Interactive Brokers Symbols or Data Issues What exchanges do you want to get data for from Interactive Brokers? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-08 19:46:47
|
| [2020-05-15 18:16:45] |
| User70611 - Posts: 3 |
|
ok i understand you dont provide support for IB. but if i want to open an account with trading account with sierra or its affiliates and transfer all my funds to it will it be possible? i am from india and have account with IB and looking for switch.
|
| [2020-05-15 21:21:46] |
| |
|
What markets do you need data for or want to trade? We need to know the particular exchanges.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-15 21:22:00
|
| [2020-05-19 14:32:27] |
| User70611 - Posts: 3 |
|
I mainly trade in macro economic instruments so need mainly index futures of S&P Nasdaq and Russell so CME exhange, Globex, then crude and gold futures so Nymex and few European indices and bonds so DTB and sgx nifty so sgx. as well as usa treasury bonds futures. I can open account with you and can transfer fund from existing IB account
|
| [2020-05-20 00:07:02] |
| |
|
In this case please stay with Interactive Brokers, that is going to be the best for you. We just do not want to be burdened with any problems when you are using them.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-07 18:51:21] |
| raydnik - Posts: 1 |
|
HI, Am using a SIM Account with SC Data Feed to view Numbers Bars for NIFTY Futures (NTU20).Have got Daily Historical data ,but upon switching to 30 min Numbers Bars, I get a blank screen. Tried switching to Global Data Feed, but it didn't solve the issue. Is this because it's a SIM account or can there be another solution (because I do get delayed data from EUREX while trading DAX(DYZ20)-30min)? THis is the Daily Chart http://www.sierrachart.com/image.php?Image=1602096618693.png THe 30 min chart is just Blank Date Time Of Last Edit: 2020-10-07 18:52:42
|
| [2020-10-08 09:55:28] |
| |
|
Sierra Chart does not have the necessary historical data for NTU20 for Numbers Bars.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: