Support Board
Date/Time: Fri, 07 Feb 2025 17:20:34 +0000
Trading SIM keeps re-enabling
View Count: 633
| [2020-05-07 14:25:38] |
| User831284 - Posts: 5 |
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Have AMP w/ Denali Feed + CME data, everything seems to be setup fine. When I go to place a trade, it shows my account number in the box below P&L but when I hit buy/sell it switches back to SIM. When I disable SIM, my account shows back up but the process repeats itself. What should my Data/Trade service be set to? Currently just sitting on SC Data - All Services (which I believe may be the issue?) |
| [2020-05-07 14:37:18] |
| SC Support - Posts: 1927 |
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Can I give you a call to see your set-up? Your TT account assignment has now been completed. You currently have active the Denali Exchange Data Feed on your Sierra Chart account, please continue with step 8 here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions |
| [2020-05-07 14:43:55] |
| User831284 - Posts: 5 |
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Feel free to call
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| [2020-05-07 14:53:54] |
| SC Support - Posts: 1927 |
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Spoke to User831284, helped with set-up
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| [2020-06-08 15:58:25] |
| User421528 - Posts: 3 |
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I had the same problem and followed all of these steps but it is still switching to SIM. Please advise
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| [2020-06-08 16:04:34] |
| SC Support - Posts: 1927 |
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Can I give you a call now?
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| [2020-06-08 16:12:23] |
| User421528 - Posts: 3 |
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Looks like the issue is amp was telling me to use SC all services when instead I should have been using SC Futures Order Routing/Data
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