Support Board
Date/Time: Thu, 06 Feb 2025 18:58:39 +0000
SierraChart - 2 Licences Advanced
View Count: 675
| [2020-05-06 16:12:09] |
| FerroTrader - Posts: 70 |
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Hello, I need to pay yearly two licences with all advanced SierraChart futures (e.g. NumberBars and Market Depth Historical Graph): is there any accomodation for such a request ? Thanks a lot. FerroTrader |
| [2020-05-07 05:32:54] |
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We are not totally sure if you are asking about two separate Sierra Chart accounts or purchasing two years of usage time? If you are talking about two separate accounts, are those going to be used by just one person? If you want to purchase two yearly payments, then purchase the first year. Then select the "Update and Renew Now" button one time to have the 2nd year activated. You will then not need to renew for 2 years. You will do this on this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#AvailableServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-07 05:33:09
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| [2020-05-07 17:40:22] |
| FerroTrader - Posts: 70 |
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Hello and thank you for this replay. I would like to buy one year subscription for two (Advanced) licences SierraChart to be used by the same person (me, FerroTrader): I need to use SierraChart from a Virtual Machine in Chicago and from my home directly. I see you propose 5 Licences subscription but I need two of them only. Could you please guide me through the buying process ? I need Denali for all CME markets, too. Thanks |
| [2020-05-08 10:04:12] |
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You only need one Sierra Chart account: Sierra Chart Purchase and License Information: Licensing / Number of Systems You do need to pay for CME exchange fees twice which is now supported with the Denali Exchange Data Feed to support two different systems. Just go ahead and pay for usage time as explained below. Follow these instructions to add usage time to your Sierra Chart account:
1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access When you get the Denali feed set up, and you want to use it on two different computers just let us know and then we will set up the billing for paying the CME fees twice. Instructions for Denali Exchange Data Feed: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-08 10:06:38
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