Support Board
Date/Time: Thu, 06 Feb 2025 17:53:52 +0000
[User Discussion] - Data latency
View Count: 746
| [2020-05-06 09:09:04] |
| EuropeanTrader - Posts: 290 |
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Hi, please see the few seconds video that shows the difference in latency. I am comparing my Live AMP futures CQG data account and a demo account also from AMP CQG but in Metatrader5. How can my live account data be behind that demo data from the same provider? How can I solve this issue, please? In the video it is clearly seen (the last price for CL) how Metatrader5 often leads the last tick move. This is on the same computer using the same optic fiber internet. Thank you! VIDEO: https://drive.google.com/open?id=1T95D5-o3_gv0PYcDG8wuW9Yqrp_UJVUs |
| [2020-05-06 09:14:22] |
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We do not provide support for this. We do not provide support for CQG market data. Please do not ask us further about CQG. This is all explained clearly on the CQG page on the Sierra Chart website. You must instead use the Denali Exchange Data Feed: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-06 10:37:53
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| [2020-05-06 23:02:03] |
| User13668 - Posts: 294 |
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To the OP (#1) What is your Chart update interval set at for the SC chart? Have you tried just opening a Trading DOM for SC and comparing that? |
| [2020-05-07 01:02:42] |
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We should have referred you to help topic 4: Prices / Data Falling Behind Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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