Support Board
Date/Time: Thu, 06 Feb 2025 18:19:51 +0000
Rithmic connection
View Count: 577
| [2020-05-06 00:53:59] |
| User296966 - Posts: 6 |
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Good evening! We tried hard with my broker AMP, while it is working with other connections, i can not have connection with Rithmic. lease, advise. Thank you in advance |
| [2020-05-06 01:16:35] |
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What is your question?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-06 12:41:57] |
| User296966 - Posts: 6 |
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I can not connect with Rithmic data-feed since last Thursday, 30th April - it would connect and after few second disconnect. We tried hard with my broker AMP futures, but still in vain, no connection. Here is the error log: Reading Internal Order ID file. | 2020-05-06 08:38:35.327 Reading Trade Orders file. | 2020-05-06 08:38:35.431 Reading Trade Positions file. | 2020-05-06 08:38:35.445 Reading Account Balance file. | 2020-05-06 08:38:35.520 UDPListener (1376). Port 22904 | Listening on UDP port 22904. | 2020-05-06 08:38:35.545 Software version: 2086 64-bit | 2020-05-06 08:38:35.545 Safe Mode enabled | 2020-05-06 08:38:35.545 Primary Thread ID: 6580 | 2020-05-06 08:38:35.545 Enabled for: Sierra Chart Historical Data Service. | 2020-05-06 08:38:35.545 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-05-06 08:38:35.545 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-05-06 08:38:35.545 Current selected Data/Trading service: Rithmic Trading | 2020-05-06 08:38:35.545 Custom symbol settings values: disabled | 2020-05-06 08:38:35.545 Chart Update Interval: 1500 | 2020-05-06 08:38:35.545 Intraday Data Storage Time Unit: 1 | 2020-05-06 08:38:35.545 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-05-06 08:38:35.545 2020-05-06 08:38:35 Local computer time | 2020-05-06 08:38:35.545 2020-05-06 12:38:35 Local computer time in UTC | 2020-05-06 08:38:35.546 2020-05-06 08:38:35 Local computer time in SC Time Zone | 2020-05-06 08:38:35.546 2020-05-06 12:38:31 Server time in UTC | 2020-05-06 08:38:35.546 Local computer UTC time and Server UTC time difference: 3 seconds. | 2020-05-06 08:38:35.546 Program path: C:\SierraChart\ | 2020-05-06 08:38:35.546 Data Files path: C:\SierraChart\Data\ | 2020-05-06 08:38:35.546 OS Version Number: 10.0 | 2020-05-06 08:38:35.546 Locale Setting: C | 2020-05-06 08:38:35.546 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-05-06 08:38:35.546 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2020-05-06 08:38:35.546 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-05-06 08:38:35.596 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-05-06 08:38:35.753 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-05-06 08:38:35.753 Received 5 login tokens. | 2020-05-06 08:38:36.021 Symbol settings MD5 received. Request ID: 1. | 2020-05-06 08:38:36.371 Symbol settings are up-to-date for rithmic.trading. | 2020-05-06 08:38:36.371 Rithmic Trading | Port for executable: 52576 | 2020-05-06 08:38:41.202 Listening socket (1180). Port 52576 | Closed. | 2020-05-06 08:38:41.202 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-05-06 08:38:41.203 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:52576. Current folder: C:\SierraChart\Rim | 2020-05-06 08:38:41.396 Rithmic Trading | Bridge process is running. | 2020-05-06 08:38:43.389 Rithmic Trading | Connecting to the server 127.0.0.1. Port 52576 | 2020-05-06 08:38:43.389 DTC Client socket (1) | Creating socket. | 2020-05-06 08:38:43.389 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-05-06 08:38:43.389 Rithmic Trading | Connected to server. | 2020-05-06 08:38:43.391 Rithmic Trading | Starting socket receive thread. | 2020-05-06 08:38:43.391 Rithmic Trading | Sending encoding request to server: Binary VLS | 2020-05-06 08:38:43.391 Rithmic Trading | Setting DTC encoding to Binary VLS | 2020-05-06 08:38:43.392 Rithmic Trading | Sending logon request message. | 2020-05-06 08:38:43.392 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2020-05-06 08:38:43.393 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2020-05-06 08:38:43.394 Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2020-05-06 08:38:43.394 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2020-05-06 08:38:44.216 Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2020-05-06 08:38:44.564 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2020-05-06 08:38:44.712 Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2020-05-06 08:38:44.712 Rithmic Trading | Message from server: subscribeTradeRoute error. Error code: API_ALREADY_EXISTS | 2020-05-06 08:38:44.816 Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2020-05-06 08:38:45.101 Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2020-05-06 08:38:45.270 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2020-05-06 08:38:45.672 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2020-05-06 08:38:45.819 Rithmic Trading | Received logon response. | 2020-05-06 08:38:46.387 Rithmic Trading | Server Name: SC DTC Bridge. | 2020-05-06 08:38:46.387 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2020-05-06 08:38:46.387 Rithmic Trading | Successfully connected. IB='AMP', Firm='AMPClearing'. | 2020-05-06 08:38:46.387 Rithmic Trading | Trading is supported. | 2020-05-06 08:38:46.387 Rithmic Trading | Order cancel and replace is supported. | 2020-05-06 08:38:46.387 Rithmic Trading | OCO Orders supported. | 2020-05-06 08:38:46.387 Rithmic Trading | Connected to data and trading server. | 2020-05-06 08:38:46.387 Triggering next historical data download in queue. | 2020-05-06 08:38:46.387 Triggering next historical data download in queue. | 2020-05-06 08:38:46.387 Triggering next historical data download in queue. | 2020-05-06 08:38:46.387 Triggering next historical data download in queue. | 2020-05-06 08:38:46.387 Updated verified funded futures trading account ending date to: 2020-06-05 12:38:46 | 2020-05-06 08:38:46.389 Rithmic Trading | Message from server: Received unknown message type from DTC client. Type = 603 | 2020-05-06 08:38:46.506 Rithmic Trading | Message from server: Received unknown message type from DTC client. Type = 603 | 2020-05-06 08:38:46.639 Rithmic Trading | Message from server: Server Alert: Received logout message - logging out. | 2020-05-06 08:38:46.941 Rithmic Trading | Message from server: Deleting API object. | 2020-05-06 08:38:46.941 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Closed | 2020-05-06 08:38:46.942 Rithmic Trading | Message from server: Server Alert: PnL Connection Closed | 2020-05-06 08:38:46.944 Rithmic Trading | Message from server: Server Alert: Trading System Connection Closed | 2020-05-06 08:38:46.947 Rithmic Trading | Message from server: Server Alert: Market Data Connection Closed | 2020-05-06 08:38:46.951 DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-05-06 08:38:47.014 DTC Client socket (1) | CloseSocket call. | 2020-05-06 08:38:47.015 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-05-06 08:38:47.015 DTC Client socket (1) | Closed. | 2020-05-06 08:38:47.015 Connection to the external service has been lost. | 2020-05-06 08:38:47.015 DTC Client socket (0) | CloseSocket call. | 2020-05-06 08:38:47.030 Rithmic Trading | Disconnected. | 2020-05-06 08:38:47.030 |
| [2020-05-06 12:58:19] |
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Refer to this thread here: Regarding Rithmic (Our Final Post on this Subject) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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