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Date/Time: Thu, 06 Feb 2025 18:29:18 +0000



Trade account not assign

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[2020-05-05 16:55:58]
User359860 - Posts: 4
I have a question, My Broker is GFF/Ironbeam they are using CGQ. So I have to subscribe to Denali through Sierra. However, when I tried to connect through the " SC Futures Order Routing/Data (trading)" option, I get an error message saying: "Connection error Trader account not assigned". what can I do? My need for Denali Market dept Dom was the reason why I need Denali.
[2020-05-06 08:23:56]
Sierra Chart Engineering - Posts: 104368
Well you need to connect to your CQG account. Instructions are here:
CQG Trading Platform Service: Setup Instructions

You cannot use SC Futures Order Routing/Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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