Support Board
Date/Time: Thu, 06 Feb 2025 16:59:08 +0000
CME Data Not Real Time
View Count: 633
| [2020-05-05 05:08:16] |
| User831284 - Posts: 5 |
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Specifically for /ES Just set up new AMP/Sierra Account. Have made sure everything in Sierra Acc is good to go, have AMP login, and followed instructions for Denali feed. /ES data is still delayed and not real-time. Can you confirm that everything on the back end of my account is fine and my issue is just improper settings (hopefully)? I have followed Denali Exchange Data Feed - anything else I may have missed or should be doing? |
| [2020-05-05 06:21:33] |
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One thing we see missing is there has been no trading account assigned to your AMP account. Complete this form: https://www.sierrachart.com/UserControlPanel.php?page=SCOrderRoutingServiceTradingAccountAssignmentRequestForm Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-05 13:38:20] |
| User831284 - Posts: 5 |
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Thanks - completed that last night, is there a confirmation once assigned?
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| [2020-05-05 19:28:33] |
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Yes you will receive an account support ticket related to this: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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