Support Board
Date/Time: Thu, 06 Feb 2025 15:10:34 +0000
Symbols not loading correctly in SC with IB datafeed
View Count: 618
| [2020-05-02 18:35:12] |
| User197029 - Posts: 51 |
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I have setup SC with Interactivebrokers datafeed. I have subscribed for IB XETRA stocks but when I load them in SC for some of them my charts stay grey (empty), eg VOW-STK-IBIS-EUR but others work. In addition for all stocks that do load in the charts a yellow bar across each chart shows up "Symbol settings not found for current service". I have updated the symbol settings via Global Settings - Symbol Settings - Update from Server many times but nothing changes. Help much appreciated. Thank you |
| [2020-05-03 10:01:46] |
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Regarding the data issue, refer to: Interactive Brokers Trading Service: Notice: Sierra Chart Does Not Provide Support for Interactive Brokers Symbols or Data Issues You can ignore that Symbol Settings error message on the chart: Global Symbol Settings: Symbol Settings Not Found Message Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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