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Date/Time: Thu, 06 Feb 2025 15:23:35 +0000



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[2020-05-01 20:18:23]
Sebastian Bucko - Posts: 4
Something is wrong with my Message log. New lines of messages are popping up every second. I followed the instructions you provided and I'm sending you copy of my log:



Software version: 2007 64-bit | 2020-04-30 21:52:27.755
Usage end date: 2020-06-01 | 2020-04-30 21:52:27.755
Enabled for: Advanced Features 2. | 2020-04-30 21:52:27.755
Enabled for: Sierra Chart Historical Data Service. | 2020-04-30 21:52:27.755
Enabled for: Denali Real-Time Exchange Data Feed. | 2020-04-30 21:52:27.755
Enabled for exchange2: CME (Trading Account Required) | 2020-04-30 21:52:27.755
Enabled for exchange2: CBOT (Trading Account Required) | 2020-04-30 21:52:27.755
Enabled for exchange2: COMEX (Trading Account Required) | 2020-04-30 21:52:27.755
Enabled for exchange2: NYMEX (Trading Account Required) | 2020-04-30 21:52:27.755
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-04-30 21:52:27.755
Current selected Data/Trading service: TD Ameritrade | 2020-04-30 21:52:27.755
Custom symbol settings values: disabled | 2020-04-30 21:52:27.755
Chart Update Interval: 500 | 2020-04-30 21:52:27.755
Intraday Data Storage Time Unit: 0 | 2020-04-30 21:52:27.755
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-04-30 21:52:27.755
2020-04-30 21:52:27 Local computer time | 2020-04-30 21:52:27.755
2020-05-01 01:52:27 Local computer time in UTC | 2020-04-30 21:52:27.755
2020-04-30 21:52:27 Local computer time in SC Time Zone | 2020-04-30 21:52:27.755
2020-05-01 01:49:28 Server time in UTC | 2020-04-30 21:52:27.755
Local computer UTC time and Server UTC time difference: 10 seconds. | 2020-04-30 21:52:27.755
Program path: C:\SierraChart\ | 2020-04-30 21:52:27.755
Data Files path: C:\SierraChart\Data\ | 2020-04-30 21:52:27.755
OS Version Number: 10.0 | 2020-04-30 21:52:27.755
Locale Setting: C | 2020-04-30 21:52:27.755
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-04-30 21:52:27.756

HTTPS connection ID:72 to streamer-ext-bin.tdameritrade.com:443 for request ID:72 (72) | Creating socket. Using TLS 1.0. | 2020-04-30 21:52:28.557
TD Ameritrade | Streamer request #72 initiated. | 2020-04-30 21:52:28.557
HTTPS connection ID:72 to streamer-ext-bin.tdameritrade.com:443 for request ID:72 (72) | Connecting to IP: 198.200.171.137. | 2020-04-30 21:52:28.557
HTTPS connection ID:72 to streamer-ext-bin.tdameritrade.com:443 for request ID:72 (72) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure | 2020-04-30 21:52:28.774
HTTPS connection ID:72 to streamer-ext-bin.tdameritrade.com:443 for request ID:72 (72) | CloseSocket call. | 2020-04-30 21:52:28.774
TD Ameritrade | Lost the connection with the streamer. Request ID: 72. Will re-request data. | 2020-04-30 21:52:28.774
If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2020-04-30 21:52:28.774
HTTPS connection ID:72 to streamer-ext-bin.tdameritrade.com:443 for request ID:72 (72) | Shutdown started. Waiting for graceful close. | 2020-04-30 21:52:28.774
HTTPS connection ID:72 to streamer-ext-bin.tdameritrade.com:443 for request ID:72 (72) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-04-30 21:52:28.775 *
HTTPS connection ID:72 to streamer-ext-bin.tdameritrade.com:443 for request ID:72 (0) | CloseSocket call. | 2020-04-30 21:52:28.791
TD Ameritrade | Streamer request #73 initiated. | 2020-04-30 21:52:30.774
HTTPS connection ID:73 to streamer-ext-bin.tdameritrade.com:443 for request ID:73 (73) | Creating socket. Using TLS 1.0. | 2020-04-30 21:52:30.774
HTTPS connection ID:73 to streamer-ext-bin.tdameritrade.com:443 for request ID:73 (73) | Connecting to IP: 198.200.171.137. | 2020-04-30 21:52:30.774
HTTPS connection ID:73 to streamer-ext-bin.tdameritrade.com:443 for request ID:73 (73) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure | 2020-04-30 21:52:30.967
HTTPS connection ID:73 to streamer-ext-bin.tdameritrade.com:443 for request ID:73 (73) | CloseSocket call. | 2020-04-30 21:52:30.967
TD Ameritrade | Lost the connection with the streamer. Request ID: 73. Will re-request data. | 2020-04-30 21:52:30.967
If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2020-04-30 21:52:30.967
HTTPS connection ID:73 to streamer-ext-bin.tdameritrade.com:443 for request ID:73 (73) | Shutdown started. Waiting for graceful close. | 2020-04-30 21:52:30.967
HTTPS connection ID:73 to streamer-ext-bin.tdameritrade.com:443 for request ID:73 (73) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-04-30 21:52:30.968 *
HTTPS connection ID:73 to streamer-ext-bin.tdameritrade.com:443 for request ID:73 (0) | CloseSocket call. | 2020-04-30 21:52:30.979
HTTPS connection ID:74 to streamer-ext-bin.tdameritrade.com:443 for request ID:74 (74) | Creating socket. Using TLS 1.0. | 2020-04-30 21:52:32.962
TD Ameritrade | Streamer request #74 initiated. | 2020-04-30 21:52:32.962
HTTPS connection ID:74 to streamer-ext-bin.tdameritrade.com:443 for request ID:74 (74) | Connecting to IP: 198.200.171.137. | 2020-04-30 21:52:32.962
HTTPS connection ID:74 to streamer-ext-bin.tdameritrade.com:443 for request ID:74 (74) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure | 2020-04-30 21:52:33.247
HTTPS connection ID:74 to streamer-ext-bin.tdameritrade.com:443 for request ID:74 (74) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-04-30 21:52:33.248 *
HTTPS connection ID:74 to streamer-ext-bin.tdameritrade.com:443 for request ID:74 (74) | CloseSocket call. | 2020-04-30 21:52:33.248
TD Ameritrade | Lost the connection with the streamer. Request ID: 74. Will re-request data. | 2020-04-30 21:52:33.249
If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2020-04-30 21:52:33.249
HTTPS connection ID:74 to streamer-ext-bin.tdameritrade.com:443 for request ID:74 (74) | Shutdown started. Waiting for graceful close. | 2020-04-30 21:52:33.249
HTTPS connection ID:74 to streamer-ext-bin.tdameritrade.com:443 for request ID:74 (0) | CloseSocket call. | 2020-04-30 21:52:33.259
Chart #4 has tagged chart #8 for full recalculation. Chartbook: NQ.Cht | 2020-04-30 21:52:33.871
NQM20 [CBV] 2 Min #8 | Performing a full recalculation because it has been tagged. Chartbook: NQ.Cht | 2020-04-30 21:52:34.247
HTTPS connection ID:1 to streamer-ext-bin.tdameritrade.com:443 for request ID:1 (1) | Deleting network socket now after delay. | 2020-04-30 21:52:34.606
HTTPS connection ID:2 to streamer-ext-bin.tdameritrade.com:443 for request ID:2 (2) | Deleting network socket now after delay. | 2020-04-30 21:52:34.606
HTTPS connection ID:4 to streamer-ext-bin.tdameritrade.com:443 for request ID:4 (3) | Deleting network socket now after delay. | 2020-04-30 21:52:34.606
HTTPS connection ID:5 to streamer-ext-bin.tdameritrade.com:443 for request ID:5 (4) | Deleting network socket now after delay. | 2020-04-30 21:52:34.606
HTTPS connection ID:6 to streamer-ext-bin.tdameritrade.com:443 for request ID:6 (5) | Deleting network socket now after delay. | 2020-04-30 21:52:34.606
HTTPS connection ID:9 to streamer-ext-bin.tdameritrade.com:443 for request ID:9 (9) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-04-30 21:52:34.606
HTTPS connection ID:9 to streamer-ext-bin.tdameritrade.com:443 for request ID:9 (9) | Closed. | 2020-04-30 21:52:34.606
HTTPS connection ID:10 to streamer-ext-bin.tdameritrade.com:443 for request ID:10 (10) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-04-30 21:52:34.606
HTTPS connection ID:10 to streamer-ext-bin.tdameritrade.com:443 for request ID:10 (10) | Closed. | 2020-04-30 21:52:34.606
HTTPS connection ID:11 to streamer-ext-bin.tdameritrade.com:443 for request ID:11 (11) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-04-30 21:52:34.606
HTTPS connection ID:11 to streamer-ext-bin.tdameritrade.com:443 for request ID:11 (11) | Closed. | 2020-04-30 21:52:34.606
HTTPS connection ID:12 to streamer-ext-bin.tdameritrade.com:443 for request ID:12 (12) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-04-30 21:52:34.606
HTTPS connection ID:12 to streamer-ext-bin.tdameritrade.com:443 for request ID:12 (12) | Closed. | 2020-04-30 21:52:34.606
HTTPS connection ID:13 to streamer-ext-bin.tdameritrade.com:443 for request ID:13 (13) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-04-30 21:52:34.606
HTTPS connection ID:13 to streamer-ext-bin.tdameritrade.com:443 for request ID:13 (13) | Closed. | 2020-04-30 21:52:34.606
HTTPS connection ID:14 to streamer-ext-bin.tdameritrade.com:443 for request ID:14 (14) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-04-30 21:52:34.606
HTTPS connection ID:14 to streamer-ext-bin.tdameritrade.com:443 for request ID:14 (14) | Closed. | 2020-04-30 21:52:34.606
HTTPS connection ID:15 to streamer-ext-bin.tdameritrade.com:443 for request ID:15 (15) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-04-30 21:52:34.606
HTTPS connection ID:15 to streamer-ext-bin.tdameritrade.com:443 for request ID:15 (15) | Closed. | 2020-04-30 21:52:34.606
HTTPS connection ID:16 to streamer-ext-bin.tdameritrade.com:443 for request ID:16 (16) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-04-30 21:52:34.606
HTTPS connection ID:16 to streamer-ext-bin.tdameritrade.com:443 for request ID:16 (16) | Closed. | 2020-04-30 21:52:34.606
HTTPS connection ID:17 to streamer-ext-bin.tdameritrade.com:443 for request ID:17 (17) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-04-30 21:52:34.606
HTTPS connection ID:17 to streamer-ext-bin.tdameritrade.com:443 for request ID:17 (17) | Closed. | 2020-04-30 21:52:34.606
HTTPS connection ID:18 to streamer-ext-bin.tdameritrade.com:443 for request ID:18 (18) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-04-30 21:52:34.606
HTTPS connection ID:18 to streamer-ext-bin.tdameritrade.com:443 for request ID:18 (18) | Closed. | 2020-04-30 21:52:34.606
HTTPS connection ID:19 to streamer-ext-bin.tdameritrade.com:443 for request ID:19 (19) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-04-30 21:52:34.606
HTTPS connection ID:19 to streamer-ext-bin.tdameritrade.com:443 for request ID:19 (19) | Closed. | 2020-04-30 21:52:34.606
HTTPS connection ID:20 to streamer-ext-bin.tdameritrade.com:443 for request ID:20 (20) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-04-30 21:52:34.606
HTTPS connection ID:20 to streamer-ext-bin.tdameritrade.com:443 for request ID:20 (20) | Closed. | 2020-04-30 21:52:34.606
HTTPS connection ID:21 to streamer-ext-bin.tdameritrade.com:443 for request ID:21 (21) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-04-30 21:52:34.606
HTTPS connection ID:21 to streamer-ext-bin.tdameritrade.com:443 for request ID:21 (21) | Closed. | 2020-04-30 21:52:34.606
HTTPS connection ID:22 to streamer-ext-bin.tdameritrade.com:443 for request ID:22 (22) | Timed out waiting for shutdown. Performing an immediate socket close. | 2020-04-30 21:52:34.606
HTTPS connection ID:22 to streamer-ext-bin.tdameritrade.com:443 for request ID:22 (22) | Closed. | 2020-04-30 21:52:34.606
HTTPS connection ID:75 to streamer-ext-bin.tdameritrade.com:443 for request ID:75 (1) | Creating socket. Using TLS 1.0. | 2020-04-30 21:52:35.244
TD Ameritrade | Streamer request #75 initiated. | 2020-04-30 21:52:35.244
HTTPS connection ID:75 to streamer-ext-bin.tdameritrade.com:443 for request ID:75 (1) | Connecting to IP: 198.200.171.137. | 2020-04-30 21:52:35.244
HTTPS connection ID:75 to streamer-ext-bin.tdameritrade.com:443 for request ID:75 (1) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure | 2020-04-30 21:52:35.475
HTTPS connection ID:75 to streamer-ext-bin.tdameritrade.com:443 for request ID:75 (1) | CloseSocket call. | 2020-04-30 21:52:35.475
TD Ameritrade | Lost the connection with the streamer. Request ID: 75. Will re-request data. | 2020-04-30 21:52:35.475
If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2020-04-30 21:52:35.475
HTTPS connection ID:75 to streamer-ext-bin.tdameritrade.com:443 for request ID:75 (1) | Shutdown started. Waiting for graceful close. | 2020-04-30 21:52:35.475
HTTPS connection ID:75 to streamer-ext-bin.tdameritrade.com:443 for request ID:75 (0) | CloseSocket call. | 2020-04-30 21:52:35.478
HTTPS connection ID:75 to streamer-ext-bin.tdameritrade.com:443 for request ID:75 (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-04-30 21:52:35.478 *
[2020-05-02 06:24:42]
Sierra Chart Engineering - Posts: 104368
We no longer provide support for TD Ameritrade. This is the relevant message:

HTTPS connection ID:75 to streamer-ext-bin.tdameritrade.com:443 for request ID:75 (1) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure | 2020-04-30 21:52:35.475

To authorize the CME data for the Denali exchange data feed which you are using, we have developed this solution:
Easy Solution to CME Funded Trading Account Requirement

You are also running an older version paid you need to update Sierra Chart to the current version following these instructions:
Software Download: Fast Update

The newer versions of Sierra Chart have no support for TD Ameritrade.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-02 06:27:02

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