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Date/Time: Thu, 06 Feb 2025 14:53:05 +0000



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[2020-05-01 19:27:04]
User779666 - Posts: 12
When i open a intraday for a selected symbol in this case F.US.EPM20 the chart appears but a message also appears that says ( symbol is unknown real time data for instrument corresponding
to ID = 2are not allowed . I open the DOM it shows no contracts nothing at all nothing moves ,the service i am using is CQG WebAPI Trading .Thank You
[2020-05-01 22:56:23]
Sierra Chart Engineering - Posts: 104368
Refer to the information here:
CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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