Support Board
Date/Time: Thu, 06 Feb 2025 19:12:06 +0000
limit orders not seen
View Count: 652
| [2020-05-01 10:40:51] |
| User575399 - Posts: 326 |
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I have Sierra charts order routing /Denali feed. When I set a limit bracket order I do not see the orders on my Advantage account position . Shouldnt the order be sitting in Advantage since im using Server Side bracket and OCO orders? Both are checked
Date Time Of Last Edit: 2020-05-02 03:22:35
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| [2020-05-02 03:41:53] |
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When I set a limit bracket order I do not see the orders on my Advantage account position . You will not. How exactly this works is described here:Attached Orders: Management of Attached Orders when Trading Service Supports Server Side Bracket Orders be sitting in Advantage There is no such thing as this concept because Advantage is a clearing firm. They have no technical handling of orders.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-02 12:44:04] |
| User575399 - Posts: 326 |
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I don’t see the child (stop) or (target) orders on the Advantage side if I market fill a contract. So I’m just suppose to assume my stop is in the server and go about my business?! I use to be able to see it when I was with GAIN
Date Time Of Last Edit: 2020-05-02 12:46:28
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| [2020-05-02 12:45:17] |
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That is a completely different system.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-02 12:47:30] |
| User575399 - Posts: 326 |
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So how am I sure my stop is even there even when I market fill a contract with bracket order?
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| [2020-05-03 10:56:54] |
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You will know it is working at the exchange when the status of it is "Open". If it is "Child-Server" then it is being held on the Sierra Chart Order Routing server. In either case you are safe.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-03 16:32:17] |
| User575399 - Posts: 326 |
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Where will it say “ open”? It doesn’t say open in my Advantage account or anywhere . I want to be able to set a limit/bracket order and be able to close SC
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| [2020-05-04 00:17:26] |
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You can see this Status in the Trade Orders window: Trading Information Windows: Trade Orders Window Also update Sierra Chart to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-04 00:17:56
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| [2020-05-06 14:28:03] |
| User575399 - Posts: 326 |
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I guess , what I’m trying to say is. If I set a limit bracket order at a certain price at night and close down Sierra and my computer will the orders be there and active. Not sure I trust NOT seeing it on the server side.
Date Time Of Last Edit: 2020-05-06 14:28:27
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| [2020-05-07 22:26:34] |
| User575399 - Posts: 326 |
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up
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| [2020-05-08 01:28:16] |
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will the orders be there Yes of course, and we have made that clear in our responses above. It is just a matter of getting used to how things work and you can also check the web-based trading panel and see the orders, even on a mobile device: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#WebBasedTradingPanel Let us know if you want us to enable that for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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