Support Board
Date/Time: Thu, 06 Feb 2025 14:08:57 +0000
Order Billing
View Count: 546
| [2020-04-30 18:41:15] |
| User326940 - Posts: 23 |
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2 questions - Am I charged for orders that are not filled (cancelled)? If so, is that 2 charges, one for the original order and one for the cancellation? For the sim account, The Order window shows the sim orders briefly, but they then disappear. Is it possible to make them stay? Thanks, Michael Date Time Of Last Edit: 2020-04-30 18:41:39
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| [2020-04-30 18:51:42] |
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There is only a billing for actual filled orders that originated from Sierra Chart when using the TT order routing. For the sim account, The Order window shows the sim orders briefly, but they then disappear. Is it possible to make them stay? No. You need to check the Trade Activity Log for the history. Refer to:Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-30 19:17:47] |
| User326940 - Posts: 23 |
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Thanks
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