Support Board
Date/Time: Thu, 06 Feb 2025 14:56:43 +0000
ALERTS TO EMAIL FOR PARTICULAR CHART BOOK
View Count: 869
| [2020-04-29 21:01:18] |
| User546694 - Posts: 9 |
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I HAVE TRIED ADDING MY EMAIL AND HAVE DONE THIS SUCCESSFULLY, BUT IT DOESNT EMAIL ME ANY ALERTS. WHAT AM I DOING WRONG? AND I WANT IT TO SEND ALERTS FROM THIS CHART BOOK ONLY
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| [2020-04-29 22:52:08] |
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Refer to: https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#WhatToDoIfYouDoNotGetAnEMailAlertMessage (What to Do if You Do Not Get an E-Mail Alert Message) The sending of email messages in relation to an alert, is set through chosen Alert Numbers. So you need to choose those particular Alert Numbers to be used within that particular Chartbook. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-29 22:53:17
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| [2020-04-29 23:55:34] |
| User546694 - Posts: 9 |
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ok I checked on how to do this,i cant get it. a remote phone in would be great. I will pay the price. 210 887 6000
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| [2020-04-30 13:01:52] |
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We cannot help with email delivery problems if that is what you are asking for help with.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-30 13:01:58
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| [2020-04-30 18:06:41] |
| User546694 - Posts: 9 |
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It’s not an email delivery. Can we setup a remote call please ?
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| [2020-04-30 18:40:51] |
| John - SC Support - Posts: 37770 |
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Please let us know when would be a good time to call. Also, make sure that your phone number is correct on this page: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-01 01:20:44] |
| User546694 - Posts: 9 |
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I’m good anytime tomorrow my number is +12108876000 Give me a time and I’ll be ready |
| [2020-05-01 13:50:14] |
| John - SC Support - Posts: 37770 |
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How about 10:00am Central US today?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-01 16:33:27] |
| User546694 - Posts: 9 |
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i am available now
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| [2020-05-01 17:21:55] |
| John - SC Support - Posts: 37770 |
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Showed customer how to add the Alert to the Color Bar Based on Alert Condition study and enter the email in the alert setup.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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