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Date/Time: Thu, 06 Feb 2025 14:04:06 +0000



Transact_User

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[2020-04-29 16:23:00]
User79416 - Posts: 3
Hello,
I'm a Transact user and pay service package 5 through my Transact account.

Question: I need to add Indexes (Real Time) to my SC account. How do I do that?

I'm submitting this ticket through an account I created with SC when I was paying package 5 directly to Sierrachart instead of Transact.

What password do I use if I want to add data services to my Transact_User_* account?

Thank you
[2020-04-29 21:20:53]
Sierra Chart Engineering - Posts: 104368
You can log into this website with Help >> Account Control Panel from within Sierra Chart.

For cash indices you will need to use the Sierra Chart Exchange Data Feed. Complete information about this is here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Cash Indexes (Cash Indexes)


You are able to pay for and subscribe to that data feed with your Transact account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-29 22:25:44

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