Support Board
Date/Time: Thu, 06 Feb 2025 11:54:25 +0000
Issue with latest releases
View Count: 519
| [2020-04-29 04:48:33] |
| Japhro - Posts: 120 |
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I am having some issues with your latest pre-release, version 2095. It will not save the quote board so that when I save, close then reopen Sierra there is no quote board. This is a particular hassle since it is impossible to save anything like a default quote board, (or time and sales for that matter...) just the symbols list is saveable. Which means each time I restart Sierra I need to make a new quote board, customise the fields, graphics, load the symbols, over and over again. Please fix this issue as soon as you can, and also, if possible, allow users to save a default quote board and time and sales with fields, graphics settings etc. Thanks - J |
| [2020-04-29 06:28:29] |
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We apologize for this. That was an oversight on our part. We did not test the quote board. The quote boards are being saved, but they are not being opened. This is now resolved in version 2096 which is being released in a few minutes. You have not lost any of your Quote Boards. After the update you just need to open your old Chartbook files which has the Quote Boards, through File >> Open Chartbook. The file name format for the old Chartbook's is: [Chartbook name].backup2092.Cht When you open one of these files, your previously saved Chartbook in older versions will be restored. Let us know if you need further help or have any issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-29 06:29:12
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| [2020-04-29 12:04:50] |
| Japhro - Posts: 120 |
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Can confirm this fixed the issue, but I was wondering about the other requests, which I know you are not officially taking at the moment, but being able to set a default quote board and especially time and sales would save a lot of tweaking time for each new instance. thanks
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