Support Board
Date/Time: Thu, 06 Feb 2025 11:27:55 +0000
Gap on open
View Count: 743
| [2020-04-27 06:26:06] |
| adamsid - Posts: 7 |
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Hi All There was a gap over the weekend on DAX but it got filled on open today. How do I get the chart to show the gap please? Thank you! |
 Capture.PNG / V - Attached On 2020-04-27 06:24:06 UTC - Size: 96.48 KB - 239 views Attachment Deleted. |
| [2020-04-27 07:08:16] |
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We are not understanding this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-27 07:09:08] |
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If there is any missing data, follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-27 07:17:55] |
| adamsid - Posts: 7 |
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Thanks for your prompt response. That is not what I meant. The market has gapped up. I want to be able to see the gap. By way of example, see the attached 5 minutes chart from a different platform.
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| Capture1.PNG / V - Attached On 2020-04-27 07:17:45 UTC - Size: 56.3 KB - 223 views |
| [2020-04-27 07:49:39] |
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What is the time zone that chart is set to? And uncheck Use Evening Session if you are just interested in the day session. Otherwise, there is no gap that even occurred. The EUREX DAX never gapped up at all today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-27 07:50:08
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| [2020-04-27 07:56:25] |
| adamsid - Posts: 7 |
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I do want the evening session. Sorry to have troubled you it may be that there is actually an issue with the way the data is displayed on my other platform. I shall double-check. Let's close this. PS. I'm testing your platform and it's been great so far! Cheers! |
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