Support Board
Date/Time: Thu, 06 Feb 2025 11:34:54 +0000
Breakeven OCO order not working
View Count: 749
| [2020-04-22 19:42:43] |
| UserAR - Posts: 64 |
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version 2091. When I have a stop/target OCO order and then press BE on the order entry my stop doesn't move up to the entry price. This just started not working with the latest version.
Date Time Of Last Edit: 2020-04-22 20:07:08
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| [2020-04-22 19:51:12] |
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We tested this now during a chart replay and do not observe this problem. We see you are using Interactive Brokers. What is the Status of the stop order?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-22 20:08:26] |
| UserAR - Posts: 64 |
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Yes, I am using IB. The stop doesn't move when I press BE. I can manually move the stop on the chart so that's what I've been doing.
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| [2020-04-23 21:15:33] |
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What we want to know is the "Status" of the order at the the time you use the move to breakeven button. That is displayed on the order line and also in the Trade Orders window: Trading Information Windows: Trade Orders Window Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-24 14:30:21] |
| UserAR - Posts: 64 |
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stop says: Pending Child-Server Limit sell says: Open |
| [2020-04-24 18:31:00] |
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And just so we are completely clear, the parent order has filled and there is an open position at the time you those order Status mentioned in post #5?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-24 18:31:48
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| [2020-04-24 19:59:20] |
| UserAR - Posts: 64 |
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Yes, that's correct. parent order is filled.
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| [2020-04-24 20:01:58] |
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Okay we are going to release a new version where hopefully we will get the order status correct. IB does not have consistent and orderly order status information for orders. And it is tricky to get the right status under all conditions.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-29 20:34:33] |
| UserAR - Posts: 64 |
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I can confirm this is fixed and working in the latest build. Thanks!
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