Support Board
Date/Time: Thu, 06 Feb 2025 08:37:29 +0000
Please Connect to TT FIX
View Count: 710
[2020-04-22 19:27:11] |
User148596 - Posts: 217 |
Hi can you please activate my TT FIX package? Thanks |
[2020-04-22 19:35:08] |
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This is now done. And could you please complete this form: https://www.sierrachart.com/UserControlPanel.php?page=SCOrderRoutingServiceTradingAccountAssignmentRequestForm Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-04-22 19:57:49] |
User148596 - Posts: 217 |
Is there anything else I need to do? I still cant connect to the TT FIX data feed as shown in the attached screenshot...
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[2020-04-23 03:11:13] |
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You need to follow the instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions You will not use TT FIX directly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-23 03:11:20
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[2020-04-23 04:31:52] |
User148596 - Posts: 217 |
I'm still not getting live data, I followed your instructions. Please tell me I didn't just jump through all these hoops of creating a new broker account with AMP and paying SC for their service and I wont be able to trade a SIM account with live data.
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[2020-04-23 04:32:40] |
User148596 - Posts: 217 |
I think I need to talk to someone on the phone, this is extremely frustrating.
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[2020-04-23 07:01:44] |
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The account you set up with AMP did they set it up on CQG or TT (trading technologies) do you know? Or neither? So you want to just do simulated trading? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-23 07:01:59
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[2020-04-23 13:33:12] |
User928999 - Posts: 10 |
They were supposed to set it up on TT. Yes I just want to do simulated trading with real time data for the CME (ES, NQ, RTY)
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[2020-04-23 19:19:26] |
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We see that you have a different Sierra Chart account. You need to be logged into Sierra Chart with that account. If you are still not receiving the real-time data make sure you have followed the instructions beginning with step 9 here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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