Support Board
Date/Time: Sun, 24 Nov 2024 04:33:44 +0000
Not showing order fills
View Count: 565
| [2020-04-22 16:49:23] |
| User992453 - Posts: 4 |
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I have been having an intermittent problem with my charts not showing order fills from previous days of trade. The fills show at the time of trade, it is just when I open the charts to review the previous day or other days further back that the fills do not show. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=38127 Thank you |
| [2020-04-22 18:42:08] |
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This could be due to this option: Chart Settings: Load Order Fills for Current Day Only (Chart >> Chart Settings >> Trading menu) Here is the full relevant documentation related to displaying order fills: Chart Trading and the Chart DOM: Displaying Order Fills on the Chart It covers all possibilities related to the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-24 21:11:05] |
| User353062 - Posts: 27 |
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I'm on my new PC. How can I download my previous order fills on it? It does not show any previous trades, order fills, or activities.
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| [2024-06-25 13:34:01] |
| John - SC Support - Posts: 36238 |
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You would have to copy the Trade Activity Logs from the old computer to the new one. These files are located in the "TradeActivityLogs" folder under your main Sierra Chart installation folder. If you want all of the information, then copy all of the files from that folder to the same folder on the new computer.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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