Support Board
Date/Time: Wed, 23 Apr 2025 03:24:10 +0000
Not showing order fills
View Count: 772
| [2020-04-22 16:49:23] |
| User992453 - Posts: 4 |
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I have been having an intermittent problem with my charts not showing order fills from previous days of trade. The fills show at the time of trade, it is just when I open the charts to review the previous day or other days further back that the fills do not show. https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=38127 Thank you |
| [2020-04-22 18:42:08] |
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This could be due to this option: Chart Settings: Load Order Fills for Current Day Only (Chart >> Chart Settings >> Trading menu) Here is the full relevant documentation related to displaying order fills: Chart Trading and the Chart DOM: Displaying Order Fills on the Chart It covers all possibilities related to the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-24 21:11:05] |
| User353062 - Posts: 32 |
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I'm on my new PC. How can I download my previous order fills on it? It does not show any previous trades, order fills, or activities.
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| [2024-06-25 13:34:01] |
| John - SC Support - Posts: 39428 |
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You would have to copy the Trade Activity Logs from the old computer to the new one. These files are located in the "TradeActivityLogs" folder under your main Sierra Chart installation folder. If you want all of the information, then copy all of the files from that folder to the same folder on the new computer.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-08 19:58:05] |
| User353062 - Posts: 32 |
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I was trading in a live account, and it stored all my trade orders. I was able to look back and review it. After a month, I have looked back more than a month and didn't see any trade order fills on my chart. How do I download my order fills, or trades show on my chart after a month?
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| [2024-12-08 20:36:03] |
| Sierra_Chart Engineering - Posts: 19307 |
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Was the symbol being traded a month ago a different symbol than the current symbol of the chart? Do you see the order fills in the Trade >> Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-08 20:42:28] |
| User353062 - Posts: 32 |
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It is the same symbol—MNQZ24. I can see live order fills for the past few days. However, for some reason, it disappeared when I returned for over a month. How can I download it to display on my chart? Yes, I can see all trades on the trade activity log. More than a month ago, however, it disappeared from my chart. Date Time Of Last Edit: 2024-12-08 21:50:31
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| [2024-12-09 17:45:16] |
| John - SC Support - Posts: 39428 |
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Refer to the following, as the items in this section give all the information on the things to check: Chart Trading and the Chart DOM: Displaying Order Fills on the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-09 18:57:30] |
| Sierra_Chart Engineering - Posts: 19307 |
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Also check these settings: Chart Settings: Order Fills Number of Days to Load (Chart >> Chart Settings >> Trading menu) Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) Chart Settings: Load Order Fills for Current Day Only (Chart >> Chart Settings >> Trading menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-09 18:58:05
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| [2024-12-10 02:12:57] |
| User353062 - Posts: 32 |
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Is there a way to download live trades on a different computer?
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| [2024-12-10 02:52:57] |
| Sierra_Chart Engineering - Posts: 19307 |
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What is the trading service being used?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-10 03:13:40] |
| User353062 - Posts: 32 |
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teton routing service via Stage 5
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| [2024-12-10 14:52:25] |
| John - SC Support - Posts: 39428 |
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Since you are using Teton, the order fills should automatically download to the other computer when you connect it to the account. Is this not occurring?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-11 05:01:06] |
| User353062 - Posts: 32 |
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I tried twice and didn't see any download live trades on my new computer. Is there a support document or setting that shows me how to do it?
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| [2024-12-15 02:03:11] |
| Sierra_Chart Engineering - Posts: 19307 |
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The order fills will be automatically downloaded. However, follow through the instructions here: Trade Activity Log: Automatically Inserting Missing Order Fills One of the steps explains a setting, that controls how many days of historical order fills to download. Check that setting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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