Support Board
Date/Time: Thu, 06 Feb 2025 07:18:19 +0000
Error message with TT routing
View Count: 518
| [2020-04-21 16:16:19] |
| patrader - Posts: 92 |
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Anytime I click "Flatten" with a live position that is using an OCO order for stop-loss/profit, the position flattens but I always get this message which is a little off-putting: Order cancellation failed | SC Futures Order Routing/Data order update (Order cancel reject). Info: Order cancellation failed | Order Cancel Reject. Text: Cancel Order action already pending. Text: Attached order. Parent: 15321. Internal Order ID: 15323. Service Order ID: 916254. Symbol: CLM20_FUT_NYMEX. Account: AC124119 | 2020-04-21 11:01:45.872 * Can you advise? |
| [2020-04-21 19:27:58] |
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The best we can do is prevent the message from opening the Trade Service Log but there is no way to prevent that message. Order canceling must be done a consistent and safe manner and that is going to be a side effect based on the the conditions of what you are doing and how the orders are managed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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