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Date/Time: Sat, 18 May 2024 07:13:47 +0000



V2088 Chart replay not executing orders

View Count: 618

[2020-04-19 14:35:13]
ertrader - Posts: 648
Hi support, during chart standard replay (or any replay), using chart DOM or full DOM, orders will not enter or execute when price goes to stop or limit targets. V2086 works perfectly and I have reverted back.

Tested on both Windows 10 64 bit and Wine/Linux with exact same behaviour.
Date Time Of Last Edit: 2020-04-19 14:40:35
[2020-04-19 20:41:06]
Sierra Chart Engineering - Posts: 104368
Has historical market depth data been recorded for the time being replayed? It must relate to that because we cannot duplicate this issue.


We will have to look at the issue in relation to historical market depth data. There may be a problem with that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-04-20 00:38:26]
Sierra Chart Engineering - Posts: 104368
We are unable to reproduce this but we did find a time stamping issue during a replay involving time comparisons.

And we also made another small improvement related to the updating of the best bid and ask prices during a replay when there is historical market depth data.

We are going to be putting out a new release.

When you can test again let us know and we will need to see like a screenshot of the Current Quote Window if there still is a problem. But we did not change anything to specifically resolve the issue because we could not reproduce. And we cannot see anything that was changed which would cause a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-20 00:38:53
[2020-04-20 14:20:59]
ertrader - Posts: 648
V2089 did resolve the issue. I do have record market depth data in symbol settings set to yes. Although during replay I do not see market depth data. (Not sure if I'm suppose to or not. I do not have the market depth study on any of my charts)

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