Support Board
Date/Time: Thu, 06 Feb 2025 05:05:00 +0000
Cannot login to My CQG AMP account
View Count: 823
| [2020-04-16 04:12:04] |
| User688524 - Posts: 1 |
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Cannot login to My CQG AMP account i updated twice and updated PC windows 7 https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets used this link and cannot connect to my account i am enabled on AMP Side i get a error CQG Web Socket Closed can you please check thx
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| [2020-04-16 14:56:16] |
| John - SC Support - Posts: 37769 |
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We need to see your Message Log. Follow these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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